CITYWATCH  NOTIFICATION SYSTEM

The Village of North Riverside CityWatch System is a high speed telephone emergency notification system that can be used by the 911 dispatchers to deliver pre-recorded emergency messages to targeted areas of the village, or the entire village.  These alerts include, but are not limited to: water boil notices, evacuation notices, road closures, weather alerts, public safety and other important community notifications.  The system was purchased with Federal Homeland Security grant funding secured by the North Riverside Police Department.

HOW THE SYSTEM WORKS

The system uses a database that links your address and telephone number.  When the system is activated, the operator selects the geographic area on a map that the message is targeted to.  If you reside inside this area, your phone number is added to the call list, and the system will call your phone number with the recorded message.  The system also has the capability to leave the message on an answering machine if there is no answer.

HOW TO MAKE SURE THAT YOU RECEIVE ALERTS

The system is only as good as the telephone database supporting it.  To ensure no one is omitted, all individuals and businesses are urged to enter their contact information into the database.  You can also visit the Police Department in person and fill out the form to add your information.  All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address with in the last two years or who use a cellular phone as their primary phone number.  In addition to your home phone number, you can also register your cell phone or work number.  You can also register your cell phone number to receive notification via e-mail and SMS (text message).  

To enter your contact information, Click Here.

If you have any questions on how the system works, please contact the Police Department at 447-9191.