The Records Division is the repository for all criminal, arrest, accident, miscellaneous reports, parking tickets, compliance citations, and moving violations.
The Records Division processes all requests for information from the Police Department. Fees and charges related to obtaining copies of reports are as follows:
All Reports - $1.00 per page
The Records Division is open from 8:00 a.m. until 4:00 p.m. Monday through Friday.
Parking & Compliance Citations Payments
Parking and compliance citations can be paid at the Records Division Monday-Friday, 8am to 4:00 pm. Cash payments must be in the exact amount of the fine. As of August 1, 2022, all credit card transactions will incur a 2.25% processing fee. For questions regarding an outstanding ticket, please contact (708) 762-5431.
Overnight Parking Requests
Overnight parking requests can be made online by clicking here or may be phoned into the North Riverside Police Department at (708) 447-9191. Residents are allowed to request overnight parking exceptions 5 times in a 30 day period. Extended parking may be allowed for special circumstances at the discretion of the North Riverside Police Department.
Red Light Violations
The Village of North Riverside currently has three active photo-enforcement cameras for southbound and eastbound traffic at the intersection of Harlem Avenue and Cermak Road and northbound traffic on 17th Avenue at the intersection of Cermak Road. For RLR Crash Data and Analysis, click the relevant intersection link for the full report: 17th Ave & Cermak Rd-2012 Report, 17th Ave & Cermak Rd RLR 3 Year Follow-up or 22nd & Harlem Ave. Please note that the availability of statistical anaylsis reports is contingent on crash data being released to the publlc by the Illinois Department of Transportation.
Violations can be viewed and paid online at www.payonlineticket.com.
For questions regarding a red light violation, please call 877-262-3318. For the hearing impaired, please call 877-262-3356. Customer service representatives are available Monday to Friday, 9:00 a.m. to 5:00 p.m. to assist you.
Quick tips on how to avoid receiving a violation:
Stop at the marked stop line. If there is nomarked stop line, stop before entering the crosswalk. If there is no crosswalk, stop before entering the intersection.
Once you have stopped for a red light, do not proceed through the intersectiion until the light is green and the intersection is clear.
If you are making a right turn on red, you must come to a complete stop and yield the right-of-way to oncoming traffic and pedestrians before completing your turn.
What is a Complete Stop?
A complete stop means there is no forward momentum to your vehicle, and the needle on the speedometer is at 0 mph. A rolling stop means your vehicle’s wheels are still in motion, and your vehicle is moving less than 5 mph. Failing to come to a complete stop when required to by signs or signals is a violation of Illinois traffic law.
If your vehicle was impounded due to a Wheel Lock (unpaid parking tickets), you must go to the Records Division at the North Riverside Police Department and pay all unpaid parking violations in full along with any associated Wheel Lock fees.
Once the tickets are paid, you will receive a release form. Bring the release form with you to Metro Towing to pick up your vehicle. Your vehicle will only be released once you pay the yards towing and storage fees.
ADMINISTRATIVE TOWING AND IMPOUNDMENT OF VEHICLES FOLLOWING DETENTION OF THE DRIVER:
If you are the driver or owner of record of a vehicle that has been towed and impounded by the North Riverside Police Department for an alleged violation of Village of North Riverside Municipal Code 1.30, which allows for the seizure and impoundment of vehicles used in connection with certain alleged crimes and holds the owner of record liable for an administrative penalty in the amount of five hundred dollars ($500.00).
In order to have the vehicle returned, the driver or the owner of record must obtain a release from the North Riverside Police Dept. by paying the administrative penalty or posting the a bond in amount of five hundred dollars($500.00), in addition to any and all towing and storage charges to the towing company.
Metro Towing is the official towing company for the North Riverside Police Department; it is located at 3103 South Ridgeland Avenue (immediately south of the railroad tracks on the east side of Ridgeland Avenue). The rates for the towing of vehicles and the daily storage fees are set by the towing company. All towing and storage fees must be paid in cash; no credit cards or checks accepted. They are open Monday-Friday 8am to 5pm and Saturday 8am to 12pm. Metro Towing is closed on Sunday.
As of June 1, 2021, the current fees for towing and storage are:
$165 towing fee for a car
$170 towing fee for Van, SUV or Pickup truck
$225 towing fee for motorcycle
$250 per hour for trucks over 1 ton
$51 per calendar day storage fee
$28 administrative fee
$30 fuel surcharge